For the right person, working for a winter season as a chalet host is going to be a dream job. If you relish the prospect of cooking and baking each morning, skiing all afternoon (and on days off) and then heading back into the kitchen in the evening then you are going to love hosting a chalet.
And if you’re a great host then you should also get get some hefty tips!
Here are our top 5 tips to become a great chalet host:
- Have a fundamental passion for food and cooking
- Be a competent and organised cook
- Be a friendly person (but not all guests like to chat)
- Resilience and diligence are key
- Collaborate as part of the wider team of hosts, too
The Chalet Company’s intake of great hosts for 2018, pictured below in Chalet Pied de Voute.
1. Have a fundamental passion for food and cooking
The process for landing a chalet host job arguably starts in childhood as your passion for food and cooking develops. Of course, this passion needs to be translated into a piece of paper with an official stamp on it so make sure you have passed through a recognised Chalet Cookery School and have an up-to-date Food Hygiene Certificate.
Our chalet hosts hone their passion for cooking at Fresh Tracks Cookery School.
2. Be a competent and organised cook, that can plan a menu
With those boxes ticked, it is all about convincing recruiters that your menu plans are appealing, achievable, and suitable for guests. And to help with this point, we have spoken to Antonia Crabbanelli, HR Director of The Chalet Company:
“Being organised is crucial. If you are not organised, if you have not planned forward, or if you do not have the correct ingredients to hand it is going to be a long season – the guests can give you negative feedback (often face-to-face), your resort manager will be on you, and your skiing privileges could get culled until you are on top of things!”
All of the Chalet Company’s hosts are given freedom to design and plan their own seasonal menus. Here’s some more on the food hosts create and some sample menus too.
3. You must be a friendly person (but not all guests like to chat)
Along with a tasty plate of food, your guests are also likely to want to know about you, the company you work for, and the resort you work in so be prepared to answer questions about your background, maybe even education, and brush up on your knowledge of the company and resort.
Be friendly and personable of course, most guests like to feel welcome and have a chat, but great hosts don’t impose themselves on all guests – quieter guests may want privacy and some may not wish to speak at all!
4. Resilience and diligence are key over the season
Resilience and diligence are two further characteristics that will make a good chalet host into a great chalet host. Keeping a chalet clean for a week, producing breakfast, afternoon tea, and evening meals for six days is one thing. But doing this consistently, week after week, morning after morning, and night after night, for eighteen weeks is what’s really needed. What you must remember is that you have to keep working as hard (and with a smile on your face) in Week 18 as you did in Week 1.
Every guest should get same great experience, regardless of when they arrive in the season!
5. Collaborate as part of the wider team of chalet hosts
When not working, it is likely that you will be living in a chalet with other chalets hosts and so the ability to get on with others is crucial for your happiness and the overall morale of the team.
But it’s not just about getting on, take opportunities to collaborate too. However good a cook you are, it is likely that some of your colleagues will be better at some aspects of cooking – or may have a new dish that’s going down great with guests – so open yourself to learning from them and supporting them if required!
If you’d like to become a great chalet host, next season, then get in touch and we’ll see if we can get you trained up for our next intake of great chalet hosts.